Frequently Asked Questions
Meals
The Nutritious Bros meal prep excels in freshness by using top-notch, locally sourced ingredients. What makes us truly stand out is our dedication to delivering a premium dining experience. Think restaurant-quality meals delivered to your door. Our commitment to quality ensures your meals are always fresh and of the highest standard.
We strive to accommodate dietary restrictions by offering a variety of meals that are tailored to specific dietary needs. However, it's important to note that we cannot guarantee the absolute absence of certain ingredients, as cross-contamination can occur during the food preparation process.
If you have specific dietary restrictions or allergies, it's important to carefully review the ingredients and preparation methods of any meals you consume to ensure they meet your needs. You may also want to consult with a healthcare professional for personalised advice and guidance on maintaining a healthy and balanced diet.
While not all of our meal prep options meet Halal standards, some of them do. If you have any questions about a specific meal or dietary requirements, we encourage you to reach out to us at info@thenutritiousbros.com.au. We’re happy to provide more details and help you find the best options for your needs.
At this stage, no we don't. We are looking to add to our menu in the near future.
We offer premium gourmet meals that range from medium-calorie to high-calorie. They are the Everyday Gourmet and Gourmet Bulk, while including high-protein, gluten-free, and dairy-free options that you can choose from.
This category provides well-balanced single-serve meals from 400-530 calories per meal for everyday eating. Ideal if you are on the go, looking for a quick meal while staying fuller for longer.
This category consists of our larger single-serve meals, 500-800 calories per meal, loaded with protein, carbs and calories.
If you prefer to customise your order, the "Create Your Own" option is ideal for you. Alternatively, you can opt for Subscribe and Save, allowing for recurring orders on a weekly, fortnightly, or monthly basis. Additionally, explore our selection of preselected value packs, including the High-Calorie, Moderate Calorie, Nutritious Bros starter pack, Couples pack, or Family pack.
Yes, we do. We have a monthly special that runs for four weeks. Each and every month a new meal will be available to try.
Our meals have a shelf life of up to 8-10 days in the fridge. We suggest consuming your meals with those involving vegetables, fish, or cream before moving on to the remaining meals.
Please ensure that you read the expiry dates before consuming. We cannot take responsibility for meals that were not consumed before the expiry date.
Meals are delivered fresh, never frozen.
Certainly, you can store them in the freezer for up to 4 weeks, but we recommend enjoying your meals while they are fresh.
For our Everyday Gourmet range, gently peel back the plastic film and reheat for 2 to 3 minutes. The Gourmet Bulk reheat for 3 to 4 minutes.
If frozen, warm for 4 to 6 minutes. Another option is to transfer the contents of the prepackaged meal to a non-stick frying pan or an oven-safe dish to heat up in the oven.
The nutritional information for each meal is displayed upon choosing a selection from our menu. Click on the description of the chosen meal to see its complete breakdown.
ORDERING
Navigate to the "Create Your Own" section for complete customisation of your order. Alternatively, you can visit our meal bundle packs or opt for the Subscribe and Save options for convenient discounts.
Yes, a minimum of $90 is required to place an order.
Yes, you can by navigating to our Subscribe and Save section and placing your order through. From there you can have your order set on a weekly, fortnightly or monthly basis. This way you can set and forget. Don’t forget all changes must be made before the cut-off (Sunday 11:59 pm).
Certainly! Discounts are included when you make bulk purchases through the "Create Your Own" meal plan, along with our subscribe-and-save option and meal bundle packs.
We regret any inconvenience caused if you've missed the deadline to cancel your order. Unfortunately, we adhere to a zero-waste policy and cannot accommodate cancellations after the specified time, which is before Sunday 11:59 pm.
This cut-off period is essential for our chefs and team to accurately plan ingredient sourcing and meal preparation for the upcoming week. We apologise for any inconvenience this may cause.
We have no lock-in contracts or subscription obligations, you can simply give us a try and see how it goes for you.
DELIVERIES
We deliver across Sydney and surrounding regions, including the Central Coast, Illawarra, Newcastle, and the Southern Highlands.
If you have any questions about delivery to your suburb, please email us at info@thenutritiousbros.com.au.
We organise delivery runs in the morning and afternoon on Fridays. Please let us know your preferred time slot once you receive your order confirmation.
The standard delivery fee is $15. To save every time you order, you can create an account and hop on a subscription with us.
You aren't required to be at home to accept your delivery. Nevertheless, it's essential to designate a cool and secure location for our drivers to leave the package, as we cannot assume responsibility once the drop-off is completed. Additionally, feel free to include any specific delivery instructions in your order.
Yes, we do. If you live in a gated complex or high-rise building, please leave delivery notes with instructions on how to enter the complex.
This will depend on when you have made your order. If you do need to urgently make a change then please get in contact with our customer support team info@thenutritiousbros.com.au
We apologise for the inconvenience. Kindly take photos and reach out to us by sending an email to info@thenutritiousbros.com.au
Contact Us
Thank you for considering reaching out to us. If you have any questions or concerns, please don't hesitate to contact us. You can reach us by email at info@thenutritiousbros.com.au. We look forward to hearing from you and will do our best to respond to your inquiry as soon as possible.